Digital Transformation of Performance
How we helped a global leader revolutionize performance measurement with digital transformation across 25 territories.
Case Details
Clients: The Adecco Group AG
Tags: Digital Transformation, Performance Management, Technology Implementation, Change Management, HR Transformation
Project Duration: 24 Month
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The Story
Adecco Group, a global leader in HR solutions with over 10,000 employees across 25 countries, recognized the critical need to transform its performance measurement processes. Their existing system, a patchwork of siloed spreadsheets and manual reporting, was cumbersome and inefficient. It lacked the transparency and real-time insights needed to effectively manage employee performance, track progress towards goals, and make informed talent decisions. This outdated approach hindered communication between managers and employees, limited the ability to identify and address performance gaps, and ultimately impacted the company’s ability to deliver optimal service to its clients.
Recognizing the need for a more modern and data-driven approach, the Adecco Group sought a solution that would streamline performance measurement, enhance employee engagement, and provide valuable data insights to drive better business outcomes.
What Did Zedd Haytch do?
Zedd Haytch advisors partnered with the Adecco Group to implement a cloud-based performance measurement platform designed by Adecco’s technology vendor. Our team worked closely with Adecco to:
This included tailoring the platform to Adecco’s specific needs, integrating it with existing HR systems, and ensuring a smooth transition for users across 25 countries.
We equipped Adecco’s employees and managers with the knowledge and skills to effectively use the new platform and embrace a data-driven approach to performance management, ensuring global adoption and consistency.
Our team offered continuous support throughout the implementation process and beyond, addressing any challenges and ensuring that Adecco maximized the benefits of the technology platform in each of its territories.
The Results
The implementation of the digital transformation revolutionized Adecco Group’s performance management culture, leading to:
